HOME CALL:  (888) 509-0099
Please let us know if you have another question about Assisting Seniors and our Home Care Services! 

We would be happy to answer it for you! Contact us by phone or

What is Home Care?

Home Care refers to non-medical care such as Companionship and Homemaking Services or Personal Care services in the home.

Home Care vs. Home Healthcare?

Home Care typically refers to non-medical care such as Companionship and Homemaking Services or Personal Care services.

Home healthcare refers to the provision of skilled nursing care and other care such as speech, physical or occupational therapy.

Who needs Home Care?

The five Activities of Daily Living (ADLs) that people perform to survive and function in daily life are feeding, dressing, toileting, hygiene and ambulation. Home care greatly benefits individuals who are unable to perform any one or more of these activities.

Assisting Seniors provides no-charge, no-obligation, in-home assessments by experienced, professional specialist who help determine if there is a need for care.

Are there minimum care requirements?

No.  Assisting Seniors is on call for you whenever you need us.  Whether it simply be for an emergency service, a few hours a week, or everyday.

Please contact your local Assisting Seniors office to learn more about a personalized in-home care plan for you.

How is a Personal Caregiver chosen?

Assisting Seniors' priority is that our Personal Caregivers are kind and reliable.  Additionally, every one of our Personal Caregivers is subject to a criminal background check, a thorough interview, a competency test and personal and employment reference checks.

All employees are licensed and bonded by Assisting Seniors.

Are the caregivers bonded & insured?

Yes. Every Assisting Seniors caregiver is an employee of our agency. We perform a criminal history background clearance on each caregiver, and cover each of them with general liability insurance and worker’s compensation insurance.

May I choose who comes to my home?

Yes. We make it our job to match the right caregiver(s) with each client. We will never send a caregiver whom you are not satisfied with and we will accommodate any request for a change that you may have.

Will the same caregiver come each time?

Our experience is that developing a strong rapport and trust with your caregiver is a vital component to a successful home care experience. In short, we want to avoid the “revolving door” of caregivers. Thus, our clients can keep the same caregiver as long as they are satisfied.

However, it may be necessary to schedule more than one caregiver in a given week depending on the hours you need.  Given that, we want to have the same caregiver(s) coming each week, as long as you are happy with them. Any and all such decisions will be made with the consent of the client.

Are home care services covered by
        insurance or Medicare

Many long-term care insurance, worker’s compensation, and automobile insurance policies will reimburse for these kinds of services. Additionally, funds from Reverse Mortgages, Health Savings Accounts and Flexible Spending Accounts are often used to pay for home care.

Assisting Seniors has preferred relationships with many such companies. We will help you and your family through every step of the process involved with determining what a policy will actually cover, and we will provide any documentation your insurance company requests.

Medicare does not currently pay for this type of hourly companion and personal care service.

If I change my mind, do I have to keep the

No. You will never be locked into a long-term contract, and Assisting Seniors will never require you to continue with services if you choose not to.

How can I verify a shift was completed
        for a family member

Assisting Seniors's caregivers are required to call in from the client's home when they arrive, and call in when they are leaving.  These calls are logged with the clients number to ensure accurate billing.  Verification can be provided any time it is requested.

Invoices are always sent after the completion of services, so any requested adjustments to schedules are taken care of before the invoice is sent.

How is the privacy of my personal
        information maintained

Your information will never be sold to any 3rd party or affiliate under any circumstances. Only the office personnel and caregivers who are directly involved in your services will have access to information related to your care.

We comply with all applicable federal and state guidelines related to privacy of personal and healthcare information as soon as your relationship with Assisting Seniors begins, and continues throughout that relationship.

Our service agreement stipulates the exact restrictions on the use of your information, which clarifies that even unauthorized family members will not be given access to information without the client’s or legally authorized representative’s formal consent.

Why should I choose Home Care?

Home care is in the home

Home is where we are most secure.  Among other things, home is where we enjoy the comfort of our surroundings and the joy of being with our loved ones.

Home care keeps families together

Home is where families meet, particularly in times of illness where families can be near one another for support.

Home care is a wonderful alternative to admission to a long-term care facility.

Home is where most people would prefer to stay as long as possible.  Home care can provide services that are customizable to the client’s needs.

Home care fosters healing

Scientific evidence exists proving that many patients heal faster at home.

Home care is safer

Risks, such as infection, are eliminated or minimized when care is provided in the home.

Home care promotes freedom for the

Home care allows patients to remain active in their customary daily routines.

Home care fosters continuity

The patient’s physician continues to oversee his or her care.

Home care is personalized  to the needs of each individual

Home care patients receive one-on-one care and attention.

Home care is less expensive

Since skilled care is not needed around the clock, home care can allow you to create a customized care plan that meets your needs and your budget.

Home care is preferred

Studies have shown that 95% of those age 75 and older prefer to stay in their current residence rather than leave. 

How do I arrange for Home Care

Contact our offices and  a Care Specialist will conduct a consultation and assessment with you.

After that consultation, a highly flexible, personalized and suitable care plan is developed and an appropriate Personal Caregiver is assigned.

Please contact your local Assisting Seniors office to learn more about our personalized in-home care plans in your area.

Who pays the Personal Caregiver?

Assisting Seniors is responsible for all the administrative, billing, payroll and tax concerns involved in the employee process.

(888) 509-0099
24 hours a day!
© 2006-2014 Copyright Assisting Seniors, Inc. All Rights Reserved