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What is Home Care?
Home Care
refers to non-medical care such
as Companionship and Homemaking
Services or Personal Care
services in the home.
Home Care vs. Home Healthcare?
Home
Care typically refers to non-medical care such as Companionship
and Homemaking Services or Personal Care services.
Home healthcare refers to the provision of skilled nursing care and other care such as speech, physical or occupational therapy.
Who needs Home Care?
The five Activities of Daily Living (ADLs) that people perform to survive and function in daily life
are feeding, dressing, toileting, hygiene and ambulation.
Home care greatly benefits individuals
who are unable to perform any
one or more of these activities.
Assisting Seniors provides no-charge, no-obligation, in-home assessments by experienced, professional
specialist who help determine if there is a need for care.
Are there minimum care
requirements?
No. Assisting Seniors is
on call for you whenever you
need us. Whether it simply
be for an emergency service, a
few hours a week, or everyday. Please contact your local
Assisting Seniors office to learn more
about a personalized in-home
care plan for you.
How is a Personal Caregiver chosen?
Assisting Seniors' priority is
that our Personal Caregivers are
kind and reliable.
Additionally, every one of our
Personal Caregivers is subject
to a criminal background check,
a thorough interview, a
competency test and personal and
employment reference checks.
All
employees are licensed and
bonded by Assisting Seniors.
Are the caregivers bonded & insured?
Yes. Every Assisting Seniors
caregiver is an employee of our
agency. We perform a
criminal history background
clearance on each caregiver, and
cover each of them with general
liability insurance and worker’s
compensation insurance.
May I choose who comes to my home?
Yes. We make it our job to
match the right caregiver(s)
with each client. We
will never send a caregiver whom
you are not satisfied with and we
will accommodate any request for
a change that you may have.
Will the same caregiver come each time?
Our
experience is that developing a
strong rapport and trust with
your caregiver is a vital
component to a successful home
care experience. In short, we
want to avoid the
“revolving door” of caregivers.
Thus, our clients can
keep the same caregiver as long as
they are
satisfied.
However, it may be necessary to
schedule more than one caregiver
in a given week depending on the
hours you need. Given
that, we want to have the
same caregiver(s) coming
each week, as long as
you are happy with them. Any and
all
such decisions will be made with
the consent of the client.
Are home care services covered by
insurance or Medicare?
Many long-term care insurance,
worker’s compensation, and
automobile insurance policies
will reimburse for these kinds
of services. Additionally, funds
from Reverse Mortgages, Health
Savings Accounts and Flexible
Spending Accounts are often used
to pay for home care.
Assisting Seniors has preferred
relationships with many such
companies. We will help you and
your family through every step
of the process
involved with determining what a
policy will actually cover, and
we will provide any
documentation your insurance
company requests.
Medicare does not currently pay for this
type of hourly companion and
personal care service.
If I change my mind, do I have to keep the
service?
No. You will never be
locked into a long-term contract,
and Assisting Seniors will never
require you to continue with
services if you choose not to.
How can I verify a shift was completed
for a family member?
Assisting Seniors's caregivers
are required to call in from the
client's home when they arrive,
and call in when they are
leaving. These calls are
logged with the clients number
to ensure accurate billing.
Verification can be
provided any time it is
requested.
Invoices are always
sent after the
completion of services, so any
requested adjustments to
schedules are taken care of
before the invoice is sent.
How is the privacy of my personal
information maintained?
Your information
will never be sold to any 3rd
party or affiliate under any
circumstances. Only the office personnel and
caregivers who are directly
involved in your services will
have access to information
related to your care.
We comply with all applicable
federal and state guidelines
related to privacy of personal
and healthcare information as
soon as your relationship with
Assisting Seniors begins, and
continues throughout that
relationship.
Our service agreement
stipulates the exact
restrictions on the use of your
information, which clarifies
that even unauthorized family
members will not be given access
to information without the
client’s or legally authorized
representative’s formal consent.
Why should I choose Home Care?
Home care is in the home Home is where we are most
secure. Among other
things, home is where we enjoy the comfort of
our surroundings and the joy of
being with our loved ones.
Home care keeps families together
Home
is where
families meet, particularly in times
of illness where families can be
near one another for support.
Home care is a
wonderful alternative to admission to a long-term care facility.
Home is where most people would prefer to stay as long as possible.
Home care can provide services
that are customizable to the client’s needs.
Home care
fosters healing
Scientific evidence exists
proving that many patients heal faster at home.
Home care
is safer Risks, such as infection, are eliminated or minimized when care is provided in the home.
Home care
promotes freedom for the
individual
Home
care allows patients to remain active in their customary daily routines.
Home care
fosters continuity
The patient’s physician continues to oversee his or her care.
Home care is personalized to the needs of each individual
Home care patients receive one-on-one care and attention.
Home care
is less expensive
Since
skilled care is not needed around the clock, home care can allow you to create a customized care plan that meets your needs and your budget.
Home
care is preferred Studies
have shown that 95% of those age
75 and older prefer to stay in
their current residence rather
than leave.
How do I arrange for Home Care
services?
Contact
our offices and a Care
Specialist will conduct a consultation and assessment with you.
After that consultation, a highly flexible, personalized
and suitable care plan is
developed and an appropriate
Personal Caregiver is assigned.
Please contact your local
Assisting Seniors office to learn more
about our personalized in-home
care plans in your area.
Who pays the Personal Caregiver?
Assisting Seniors is responsible
for all the administrative,
billing, payroll and tax
concerns involved in the
employee process.

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